Privacy Policy

1. Introduction

The protection of your personal and accounting information is of paramount importance to CorePulseLab. This privacy policy explains how we collect, use, and protect your personal data when you use our digital accounting and bookkeeping services, and when you interact with our advisory platform.

Our data processing practices comply with Singapore data protection legislation, European Union regulations, including the General Data Protection Regulation (GDPR), and international standards for the protection of personal data of accounting services clients and professionals.

2. Data Collection and Use

We collect personal data in the following situations:

  • When you request digital accounting or compliance services
  • When you request information about our accounting advisory services and deduction assistance
  • When you participate in advisory service sessions, consultations, or accounting communications
  • When you contact our support team for accounting compliance assistance or inquiries

The data collected may include:

  • Full name and contact information for accounting advisory services
  • Professional details and accounting compliance requirements
  • Email address, phone number and postal address
  • Accounting service data and compliance information
  • Payment and billing information (processed via secure channels)
  • Communication preferences and accounting advisory service requirements

3. Data Processing Purposes

Your personal data is used exclusively for the following purposes:

  • Providing comprehensive digital accounting and regulatory compliance services
  • Managing client relationships and accounting advisory service administration
  • Improving our accounting service delivery and client experience
  • Communicating service updates, compliance notices, and advisory announcements
  • Processing service payments and managing billing arrangements
  • Complying with legal and professional regulatory requirements

Your data is processed only to the extent necessary to achieve these specific digital accounting and planning purposes.

4. Data Security

We implement comprehensive technical and organizational security measures to protect your confidential accounting advisory information against unauthorized access, misuse, loss, or modification.

These measures include advanced encryption protocols, secure client communication systems, regular security assessments, and strictly controlled access limited to authorized digital accounting experts and support staff.

Your data is stored in accordance with professional accounting advisory service standards and regulatory requirements, ensuring appropriate retention periods for compliance documentation and client records.

5. Data Sharing

We only share your personal data with third parties in the following circumstances:

  • With legal authorities or government agencies when required by law
  • With accounting authorities and professional organizations as specified by compliance procedures
  • When required by law, regulatory order, or professional obligation
  • With your explicit written consent for specific legitimate purposes

All third parties who may access your information are bound by strict confidentiality obligations and professional standards equivalent to our own privacy protections.

6. Website and Cookies

Our accounting advisory services website uses cookies and similar technologies to enhance your service experience and provide essential functionality for accessing accounting advisory content.

We use the following cookie categories:

  • Essential Cookies: Required for basic website operation and secure client portal access
  • Functional Cookies: Store your settings and enable personalized service experience features
  • Analytical Cookies: Help us understand website usage to improve accounting advisory service accessibility
  • Performance Cookies: Optimize technical performance and service security

You can manage your cookie settings at any time through your browser settings or our cookie settings center.

7. Your Rights

As a client of our accounting advisory services, you have the following rights regarding your personal data:

  • Right of Access: You can request copies of all personal data we hold about you
  • Right of Rectification: You can request correction of inaccurate or incomplete information
  • Right to Erasure: You can request deletion of your data under certain conditions (subject to legal retention requirements)
  • Right to Restriction of Processing: You can request restriction of data processing
  • Right to Data Portability: You can receive your data in a structured, machine-readable format
  • Right to Object: You can object to certain types of data processing

To exercise these rights, please contact us using the contact details provided at the end of this policy.

8. GDPR Compliance

As a provider of accounting advisory services serving clients who may be subject to European Union regulations, we are committed to full compliance with the General Data Protection Regulation (GDPR).

We ensure the following GDPR principles:

  • Lawful Processing: We process your data based on valid legal grounds, including consent, contract execution, and legitimate interests
  • Purpose Limitation: Your data is used only for specific accounting advisory purposes and not for incompatible purposes
  • Data Minimization: We only collect data necessary for providing accounting advisory services
  • Storage Limitation: We retain your data only as long as necessary and in accordance with professional accounting advisory service requirements
  • Integrity and Confidentiality: We implement comprehensive security measures to ensure maximum data protection

In accordance with GDPR, you also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the regulation.

For GDPR-related requests or to exercise your GDPR rights, please contact us at privacy@corepulselab.com.

9. Contact Information

For all privacy-related questions or to exercise your data protection rights, you can contact us at:

CorePulseLab
15 Marina Boulevard
018982 Singapore

E-mail : privacy@corepulselab.com
Phone : +65 5983 5928

Business ID: A6936291B

10. Modifications

We regularly review and update this privacy policy to reflect changes in our practices, legal requirements, or accounting advisory service standards. The current version is always available on our website.

For significant changes, we will inform you through appropriate channels, such as direct communication or website notifications, in accordance with professional accounting advisory service standards.

Last updated: January 14, 2025